Frequently Asked Questions

What information is required for making a reservation?

For making a reservation, we need the following information: Passenger's name and surname, Contact number, Email address, Transfer date and time, Flight code, Destination address or hotel name, All of these details are necessary to ensure a smooth reservation and service. Please provide this information for customer satisfaction and a safe journey.

According to our baggage policy, we accept one suitcase and one carry-on bag per passenger. These standards are set to ensure a comfortable and safe travel experience. It's important to adhere to this policy to prioritize customer satisfaction.

Yes, we provide free baby and child seats in all our vehicles. Baby and child seats are available.

Yes, all our vehicles are insured for passenger liability. Additionally, our company is a fully authorized travel agency with a TÜRSAB certificate. Legally, any company without this certificate cannot take reservations. Otherwise, those without proper documentation cannot guarantee any assurance. Our TÜRSAB certificate number is 5830. Therefore, all our passengers are in safe hands.